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Checklist for Participating in Scan Data
Checklist for Participating in Scan Data

This article outlines each step involved in participating in Scan Data programs from signup to moving funds into your account

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Written by Skupos Support
Updated over a month ago

Topics Covered

Before offers go live

  1. Sign up for Scan Data

    • Click here to connect with our sales team to purchase Scan Data.

2. Once signed up, enroll in programs

  • Scan Data Programs

    • Click here to learn how to enroll with Altria

    • Click here to learn how to enroll with RJR

3. Stock up on promoted products  

  • Review the details of each upcoming promotion, including the UPCs of all of the products included in the promotion.  

  • Make sure that these UPCs are well stocked in your location and that your POS is set up with the correct UPCs. 

    • Are you missing products or not stocked up for an upcoming offer?

      • Reach out to your merchandising partner to make sure you're ready.

4. Set up discounts in your point-of-sale system

  • Click on your point-of-sale provider, as setting up discounts is different depending on your POS provider.

    • Clover - Please note that as of 1/1/25 PDI will no longer provide support for Clover. Click here for more information.

    • NCR

    • Verifone

    • Gilbarco

      • Setting up Multi-Unit discounts? Click here to learn how to do that.

💡 Tip! Multi-unit discounts are only applicable to retailers who participate in Altria offers and receive Altria’s approval to participate in those offers.

5. Link your bank account to your Skupos dashboard

  • Click here to learn how to connect your bank account.

    • Why do you need to do this? So we can send you the reimbursements you earn for running promotions each month.

6. Go live with programs!

Programs are live

  • For Scan programs, this is when your transactions at your point of sale qualify your store for reimbursements from brands.

7. Check your dashboard weekly

  • This should be done to confirm that your Sync is online.

In the example below, this store is not live in (5) of their stores for scan data or (3) of their stores for scan data. Meaning none of their sites are online.

A screenshot of a computer Description automatically generated

In the example below, this store is live in (21) of their (22) stores for scan data/Engage. Meaning (1) of this retailer’s stores is offline.

A screenshot of a computer Description automatically generated

  • If you have a store or stores that are offline, click on the link for tips on how to get back online, based on how you set up your offers.

    • If you use back-office software, click here

    • If you use NCR, click here

    • If you use Clover, click here - Please note that as of 1/1/25 PDI will no longer provide support for Clover. Click here for more information.

    • If you use Verifone, click here

    • If you use Gilbarco, click here

      • Or reach out to our customer care team here for additional help troubleshooting.

8. Confirm that your cashiers are asking every customer to enter their phone number at the point of sale

  • If consumers don’t enter their phone numbers you won’t receive maximum funds and your customers won’t receive discounts

  • Suggested Script?

    • “Please enter your phone number to unlock savings.”

Programs ended

9. Receive monthly payments in your Skupos Dashboard

  • Click here to learn how to move money from your dashboard to your bank account.

Frequently Asked Questions

Any tips on how to use my Skupos Dashboard?

  • Yes!

  • Click here to learn how to use your Skupos Dashboard.

Why Should I Purchase Scan Data?

  • With this solution, Skupos processes your data, enabling tobacco providers to compensate you for it.

  • This means more earnings for your store!

What is a Scan Rebate Program?

  • Scan data programs enable you to receive rebate payments by scanning products you already sell and enable you to offer brand-funded discounts.

    • Examples of these programs include but are not limited to the Altria Digital Trade Program, RMSC Retail Scan Data Program, and ITG Scan Data Reporting Program.

Why is there a separate process for setting up offers for tobacco brands?

  • Tobacco organizations have strict regulations they have to follow, so they require a separate process.

What if I want to change my enrollment status?

  • Click here to learn how to review and/or edit your engage enrollment status.

Any tips for how we can increase the amount of money our store earns monthly?

  • Yes!

  • Click here to learn how to earn more in monthly reimbursements.

Any tips for how to get Skupos Sync back online?

  • Click here for additional tips on how to make sure Sync is online.

    • Remember, if Sync is online, your store is able to receive reimbursements from brands for your scan data and / or promotions.

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