Tobacco Programs
Overview, enrollment, file troubleshooting
18 articles
- Tips to Increase Monthly PaymentsThis article outlines our top tips to increase your monthly payments from brands
- Altria's Digital Trade Program (DTP) Overview
- Altria Digital Trade Program (DTP) FAQThis article outlines frequently asked questions about scan data, multipack discounts, loyalty network, P+, and discount network
- Altria's Digital Trade Program (DTP) EnrollmentThis article outlines how to enroll in Tier 1, Tier 2, Tier 3, and Tier 4 Altria offers
- RJR TMS Retail Scan Data Program EnrollmentThis article outlines the (5) steps to sign up/enroll with the RJR scan program
- Switching Scan Data Provider To Skupos - ReynoldsThis article outlines the (4) steps necessary to participate in the RJR scan program
- Switching Scan Data Provider To Skupos - AltriaThis article outlines the (8) steps you need to take to participate in the Altria scan program
- How to Run a P+ Engage TransactionThis article outlines how to run a P+ transaction
- ITG EnrollmentThis article outlines the (5) steps to sign up/enroll with the ITG scan program
File Troubleshooting
This section outlines all the common errors from Tobacco vendors
- Altria File is MissingThis article outlines how to get help addressing the 'Missing File Notice' error from Altria
- Altria File was RejectedThis article outlines how to address the ‘Rejection Notice' error from Altria
- Altria No Multi-Unit ElectionGet help addressing the ‘[Product] Multi-Unit Y Indicator - No Promotion Election' error from Altria with this article.
- Altria File Failing Discount AmountThis article outlines how to address the ‘[Product] Loyalty Transactions Failing Discount Amount' error from Altria
- Altria Missing or Incorrect Promo CodeThis article outlines how to address the ‘[Product] Missing or Incorrect Promo Code' error from Altria
- Altria No Loyalty IDThis article outlines how to address the ‘[Product] Loyalty Election and Promotion Code - No Loyalty ID' error from Altria
- Altria No Loyalty ElectionThis article outlines how to get help addressing the ‘[Product] Loyalty Promotion Code - No [Product] Loyalty Election' error from Altria
- RJR File is MissingThis article outlines what to do if you received an email about a missing file this means that your RJR file for the week was not submitted
- Altria Pricing Opportunity NotificationsThis article outlines how to address the ‘Number of Days with failed transaction’ error from Altria