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This article outlines how to get help addressing the 'Missing File Notice' error from Altria

Altria File is Missing

This article outlines how to address the ‘Rejection Notice' error from Altria

Get help addressing the ‘[Product] Multi-Unit Y Indicator - No Promotion Election' error from Altria with this article.

This article outlines how to address the ‘[Product] Loyalty Transactions Failing Discount Amount' error from Altria

This article outlines how to address the ‘[Product] Missing or Incorrect Promo Code' error from Altria

This article outlines how to address the ‘[Product] Loyalty Election and Promotion Code - No Loyalty ID' error from Altria

This article outlines how to get help addressing the ‘[Product] Loyalty Promotion Code - No [Product] Loyalty Election' error from Altria

This article outlines what to do if you received an email about a missing file this means that your RJR file for the week was not submitted

This article outlines how to address the ‘Number of Days with failed transaction’ error from Altria

This section outlines all the common errors from Tobacco vendors

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