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Advice and Answers from the Skupos (a PDI Company) Team

Search results for:loyalty

Altria No Loyalty Election
This article outlines how to get help addressing the ‘[Product] Loyalty Promotion Code - No [Product] Loyalty Election' error from Altria… Contact Skupos or your third-party loyalty provider to disable relevant loyalty offers… Your store is offering loyalty promotions on the specified product, but your store has not elected to
Altria No Loyalty ID
This article outlines how to address the ‘[Product] Loyalty Election and Promotion Code - No Loyalty ID' error from Altria… A loyalty discount was present in the submitted file, but reported without a Loyalty ID from the consumer… A loyalty discount was present in the file, but reported without a Loyalty ID (this is more common with
Viewing Altria Loyalty Offers
Learn how to find your active Altria loyalty enrollments and understand what each status means in your Skupos Engage dashboard… When will new Altria loyalty offers appear in my dashboard?… Or, type "LFA" in the search bar at the top right of the Manage page to filter to Altria LFA loyalty
Understanding Loyalty Fund Allowance vs. Self-Service Enrollment for Altria Loyalty Offers
Steps on how to consent to Altria's LFA here To participate in any Altria Loyalty and Scan… Tip: You can verify your loyalty elections by logging in to AGDCNow and clicking “View Price… Download the report and go to the Store Details tab to see which Loyalty programs you are elected into
Consent to Altria's Loyalty Fund Allowance
This article outlines how to enroll in Altria's Loyalty Fund Allowances… 2. Complete the steps to consent to Altria's Loyalty Fund Allowance… 3. At the start of each sales cycle, confirm Active enrollment in all of your location's eligible loyalty funded offers on your Skupos dashboard
How to Enroll in or Edit Altria Loyalty Offers
Who can self-enroll in Altria loyalty-funded offers?… Self-service enrollment is only available to stores that were not picked up by the automated Loyalty
Engage Troubleshooting
This article outlines how to solve the challenges of, “Skupos Engage Offline” or “Loyalty Unavailable”… you will see that printed receipts do not say, "Discounts Powered by Skupos /Engage" meaning the loyalty
Enrolling in Promotional Offers
This article outlines how you can enroll in Engage or loyalty offers through the Skupos dashboard… If you’re enrolling your store in tobacco loyalty promotions, please confirm the amount with your tobacco
Altria File Failing Discount Amount
This article outlines how to address the ‘[Product] Loyalty Transactions Failing Discount Amount' error from Altria… Solution By enrolling into the wrong discount amount (either through Engage or a third-party loyalty… and ensure it matches the offer amount you are enrolled with Skupos Engage or with your third-party loyalty
Altria Digital Trade Program (DTP) FAQ
This article outlines frequently asked questions about scan data, multipack discounts, loyalty network, P+, and discount network… If a phone number or loyalty ID is not entered, no discount will be triggered and no loyalty promotion… If your offers are properly set up and you have entered a loyalty ID at the POS, and loyalty promotion