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Enrolling in Promotional Offers

This article outlines how you can enroll in Engage or loyalty offers through the Skupos dashboard

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Written by Skupos Support
Updated over a week ago

How to enroll in programs

Step-By-Step Process

  1. Log in to your Skupos dashboard

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2. Select the "Programs" tab from the top menu then the "Manage" sub-tab.

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3. Scroll down then click the program card for the offer you would like to enroll in.

  • This will take you to the program details page.

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4. Review the offer information, and if you want to participate click, “Enroll Stores”

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5. Then click "Select Stores"

  • “Select Stores” will list the store(s) that can participate in this offer

  • Click the boxes of the store(s) you’d like to opt into this offer.

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6. Then click, "Select Offer"

  • Select the relevant discount type beside each store you would like to participate in the program.

    • If you’re enrolling your store in tobacco loyalty promotions, please confirm the amount with your tobacco representative.

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7. The next step is to click,"Select Start Date"

  • Select the relevant start date beside each enrolling store.

  • Note: The date selected must be a future date.

💡 Tip! Confirm this value with your tobacco representative! If you run any tobacco offer(s) that your tobacco representative hasn’t approved, their brand will not pay for reimbursement.

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8. The final step is "Review".

  • Read through all terms and conditions for the program and select the checkbox beside each before clicking "Submit".

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⛔ Alert: If there are mistakes in the offer set-up that are not fixed before the offer going live, you can miss out on reimbursements from brands.


Frequently Asked Questions

How do I opt out of Engage offers?

  • If you don't have the product in store or for whatever reason don't want to participate in an offer anymore, don't worry! You can easily opt-out and stop participating.

    • Log in to your Skupos Dashboard

    • Select "Programs" from the top menu.

    • Select "Manage" then click on the promotion you'd like to edit.

    • Click the "Edit Stores" button

I set up an offer with the wrong offer type and/or start date. What can I do?

  • Click here to learn how to change the offer type and / or start date.

When do I need to sign up for offers?

  • The sooner you sign up for offers, the better off you are.

  • If you sign up for an offer it’ll take at least 24 hours or one business day for you to go live with the offer.

    • This assumes that you are signing up for an offer that is already live.

Where do I find enrollment statutes?

  • Log into your Skupos dashboard

  • Then go to the top and click, “Programs”

  • Then stay on the manage side and scroll down or search for the program whose status you are looking for.

What do Enrollment Statuses mean?

  • Not Submitted: You are not enrolled in the program

  • Enrollment Processing: You are enrolled but Skupos is still setting up your store to offer discounts

  • Awaiting Start Date: Discounts will go live the next day

  • Active: you are actively offering discounts for this program

How do I opt out of programs?

How to review and edit Engage enrollment statues

  • Click here to learn how to review and edit engage offers.

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