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Running an Engage Transaction – Clover POS

This article outlines how to run an engage transaction with a Clover point of sale system

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Written by Skupos Support
Updated over a month ago

Please note that as of 1/1/25 PDI will no longer provide support for Clover. Click here for more information.


⛔ Alert: If you have another POS system, please go to that specific help center article.

How to run an engage transaction:

  1. Scan the Engage eligible items

  • You can use a softkey to add the items to the basket. 

  • The discount will populate after the payment option is selected.

2. Cashier prompts customer to input phone number

  • Cashier selects “Pay” on the Clover device

  • Under the “Other” section, select “Skupos.”

  • This will bring up a numeric keypad to enter in the customer phone number.

  • Once the customer enters their phone number, they will need to accept the terms and conditions, which they can do by hitting the “Accept” button.

3. Verify the discount and finalize the transaction

  • Once the terms have been accepted, the discount will now appear on the payment screen

  • Complete the transaction by pressing "Cash" or "Credit" and finalize payment.

  • Verify that the discount was applied by looking at the bottom of the receipt, where it will read “Discounts Powered by Skupos”

A paper receipt with numbers and a green arrow

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Frequently Asked Questions

What is Engage?

  • Engage is a loyalty program that provides store(s) with offers or discounts on brands.

What if the customer does not accept the terms?

  • The discount will not be issued and the customer will not receive the discount.

What if I have another Point-of-Sale system?

  • You need to go to a different page to learn how to run an Engage transaction.

    • Click here if Gilbarco is your point-of-sale system.

    • Click here if Verifone is your point-of-sale system.

    • Click here if NCR is your point-of-sale system.

What if I’m still having issues?

  • If you have followed these steps and are still having issues, please connect with our Support Team.

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