Step-by-Step Process
When a customer comes to the register ask them to enter their phone number
Example employee script:
“Please enter your phone number to unlock savings.”
2. Run the transaction at the register
Not sure how? Ask your manager to confirm your point-of-sale system so you can learn how.
3. Confirm that the discount(s) are working, by looking at the receipt
See if the receipt says “Discounts Powered by Skupos” at the bottom of the receipt
If they aren’t working, tell your manager as it might be a bigger problem that they need to solve.
Sample Receipts
These receipts show the messages you should see if discounts are properly working in your point of sale system.
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Frequently Asked Questions
What if a customer enters a phone number, but they do not receive a discount?
What if a customer enters a phone number, but they do not receive a discount?
This could be because;
(1) Skupos Engage is currently offline at your location,
(2) because the transaction wasn’t properly processed
Click here to learn how to run a transaction.
or (3) because the customer's products didn’t qualify for savings.
If the transaction isn’t properly working, ask your manager to help you out.
You should have a card by the register that outlines discounts. But if you don’t ask your manager to confirm which offer(s) are currently live.
Why should I care about discounts?
Why should I care about discounts?
By encouraging customers to try to receive instant discounts, you are helping them save money, which develops loyalty within your customer base.
If customers are loyal they will come more frequently and purchase more, therefore bringing your store more money.