❗Stop: To participate in these offers;
You will need to have purchased the Advanced Merchandising Module.
If you use back-office software to set discounts, contact your back-office provider for assistance.
Step-by-Step Process
Confirm that your store qualifies for discounts and that your software/hardware can support these discounts
Confirm with your Altria/RJR representative that your store(s) qualify for discounts
Sample email
Sample email
Hello-
Can you share which discounts my <add store address(es)> qualify for?
Thanks!
2. Once confirmed that your store qualifies, check if you have the required module by going to your Gilbarco homescreen
3. Press “More” on the right-hand side, then “Tools,” and then “Manager Workstation.”
At this point, you may be required to sign on with an Operator ID.
If you cannot find your Operator ID or forgot your password, you will need to contact your POS support vendor or Gilbarco.
4. Once logged in press “Pricing,” and then “Item.”
5. On the “Item” screen, press “Search” to bring up the entire pricebook or scan/enter a UPC to bring up a specific item
6. To bring up the edit screen, double-tap any item or press the “Change” button on the menu on the right-hand side
7. Once on the edit screen, the Advanced Merchandising Module is the bottom line that reads “This item sells for blank per unit or blank for blank.”
Try touching this line item, and if you are able to edit the blank fields, you have the Advanced Merchandising Module.
⛔ Alert: If you cannot edit the blank fields, you will need to contact Gilbarco Support to purchase the module.
Now you will begin setting up your multi-pack and multi-can discounts
8. Navigate to the Item screen by pressing “More” on the right-hand side of your Gilbarco home screen, then “Tools,” “Manager Workstation,” “Pricing,” and then “Item.”
9. Once on the “Item” screen, scan or type in the eligible UPC
By pressing Search, you will either see an existing product or if you don’t, you will need to add the UPC.
If the item does not exist in the price book, you will need to add it. If the product already exists, select it and move to Step 4.
10. Starting from the “Item” screen, fill out the blank “Description,” “Department,” “Item Type,” and “Receipt Description” fields
When these fields have been filled out, hit the “Add” button on the right-hand side.
11. Once you’ve selected the correct item or added a new UPC, the screen should then update to show multiple tabs
This is where we will use the Advanced Merchandising Module (located in the “General” tab) to set up the multi-pack and multi-can discounts.
Example: Setting up a discount for an item that costs $5 and offer $0.50 off when you buy two.
First, make sure that the “Price Required” box is not checked.
Next, at the bottom of the screen, you will need to enter the following “This item sells for 5.00 per unit or 2 for 9.50.”
This way when a customer buys two packs, they will receive $0.50 cents off.
12. Go to the “Options” tab and verify that the item has the "Discountable" box checked
This box needs to be checked to offer a discount on the item.
You may also need to add a return price.
⛔ Alert: Please verify the return price is correct for your item.
The image below is just an example so make sure you are entering the correct amount, which can vary by store.
Once complete, press “Save” to finish setting up the discount.
💡 Tip! If you run into issues adding or saving the UPC, any required fields that are still missing will be highlighted in red.
These fields might be in tabs other than “General,” so make sure to check other tabs if you are having trouble saving.
13. Try a test transaction
Scan, enter or use a softkey to ring up the product you set up the discount for.
14. The discount that you entered in the Advanced Merchandising Module should now appear on the till at the left
If you see the right price for the two items, you can apply tender and complete the transaction!
15. Confirm transactions are properly running
When ringing up a multi-pack transaction, remember to scan/enter one pack and hit the “+” sign on the right-hand side of the POS screen to bring the quantity to two.
⛔ Alert: Failure to run transactions this way can result in incorrect reporting, leading to money lost.
16. If you follow all the instructions above and are still having issues, reach out to Skupos Support to receive help with troubleshooting
Frequently Asked Questions
What happens if I don’t confirm discounts with my tobacco representatives?
What happens if I don’t confirm discounts with my tobacco representatives?
The tobacco company will refuse to pay your store for any discounts you offer customers.
Or for any scan data your store provides.
Why do I need to verify if discounts are working properly?
Why do I need to verify if discounts are working properly?
If you don’t and your discounts aren’t working, you could lose money from brands.
Why do UPCS have to be 12 digits?
Why do UPCS have to be 12 digits?
Otherwise, discounts won’t work.
To learn more, click here.
Why do Altria and RJR get to decide what discounts are offered to me?
Why do Altria and RJR get to decide what discounts are offered to me?
As the brand(s) funding offers they get to decide which store(s) qualify for offers.
We’ve heard that sometimes the state your store(s) are, the data you provide brands, where you place the products in your store, and your distribution of their products can influence their decisions.
Talk to your tobacco sales representative to learn more!