Step-by-Step Process
1. Log into your Skupos dashboard
2. From there, go to the top navigation bar and you will see your current balance listed
By clicking on your current balance, you will see a pop-up that shows four numbers:
Last Withdrawal: Amount of funds last withdrawn from the account
Available Funds: Amount you can transfer to your bank today
Keep in mind you can only withdrawal funds one time a month
Pending: The funds of discounts that you have not been reimbursed for yet
Total Balance: Available funds + Pending
3. Click “Transfer Funds” to move funds to your bank account
4. The funds should show up in your bank account within 3 business days
Frequently Asked Questions:
How do I qualify for monthly payments?
How do I qualify for monthly payments?
By participating in brand loyalty or Engage offers.
Click here to learn how to enroll in those offers.
How often can I transfer money from my account to my bank?
How often can I transfer money from my account to my bank?
One time a month.
When will the Skupos dashboard update with the revised withdrawable amount of discounts for any given month?
When will the Skupos dashboard update with the revised withdrawable amount of discounts for any given month?
Typically, this happens two weeks after the month ends.
When do the numbers update in the Skupos portal?
When do the numbers update in the Skupos portal?
Usually, these are revised within a day of when the funds are added to your account.
How long does it take from when I click, “Transfer Funds” for the money to be in my bank account?
How long does it take from when I click, “Transfer Funds” for the money to be in my bank account?
Usually, this takes three business days.
Reach out to your bank if the funds do not show up in your account within four business days.
Reach out to your bank if the funds do not show up in your account within four business days.
Why don’t I receive funds from Altria or RJR?
Why don’t I receive funds from Altria or RJR?
They prefer to send those funds to retailers directly.
Reach out to your Altria or RJR representative if you have any issues with your payments.