Topics Covered
Step-by-Step Process
Forgot your password?
Go to your Skupos dashboard
Click the, “Forgot Password?” button
3. Type in the email address used when creating your account
4. Then click, “Send Reset Instructions”
5. Check for an email with instructions on how to reset your password
6. Follow the steps in your email to reset the password
Reset your password from the Skupos dashboard
Log in to your Skupos dashboard
2. Click your name in the upper right-hand corner
3. Click “Settings” from the drop-down menu
4. Under “User Information select “Change” next to the Password
5. Type in your new password and hit save
⛔ Alert: If you do not receive an email to reset your password, that may mean your email address has not been verified. Contact Skupos Support for assistance.
Video of how to reset your password in the Skupos Dashboard
Frequently Asked Questions
What can I do if I cannot remember the email I used to create the account?
What can I do if I cannot remember the email I used to create the account?
We recommend trying several of your email addresses until you receive an email from Skupos.
If you still don’t receive the email, please reach out to Skupos Support for further assistance.
How long does it typically take to receive an email from Skupos with instructions on setting up my account?
How long does it typically take to receive an email from Skupos with instructions on setting up my account?
These emails can take up to 15 minutes to appear in your inbox after you click 'Send Reset Instructions'."
I haven't received an email from Skupos to reset my password. Can you help me understand why this is happening?
I haven't received an email from Skupos to reset my password. Can you help me understand why this is happening?
If you haven't received the password reset email, it might be due to a typo in the email address you entered or using an email different from the one associated with your account. Please try entering your email address again.
Additionally, we recommend checking your spam or junk folder, as sometimes these emails can be mistakenly filtered there.