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How to add a store to your account
How to add a store to your account

This article outlines how to add a new store to your account

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Written by Skupos Support
Updated over 5 months ago

Step-by-Step Process

  1. Log in to your Skupos dashboard

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2. On the top of your screen click, “Stores’

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3. Then on the right side of the screen click the "Add Store" button

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4. Fill out the form with all of the correct information and select "Continue"

  • * Indicates that field is required.

  • If you don’t have the answer to any of the questions, feel free to fill out the form later.

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5. Once you add a new store to your Skupos dashboard account, our sales team will follow up with you to coordinate onboarding

  • Our sales team will make sure we have all the necessary information to add the store to your account: including point of sale and router information as well as your Altria and/or RJR account numbers.

  • The sales team will also connect you with an installation specialist who can sync your new store to Skupos.


Frequently Asked Questions 

Once I add a new store, why do I need to talk to Sales?

  • Our sales team will verify the information needed to add the store to your account.

  • This includes making sure the store is synced to Skupos and that we have the right account numbers to send your scan data to Altria and RJR.

  • They can also assist with enrolling the new store in available Skupos Engage loyalty promotions.

Can I reach out to sales, after adding a new store to my account?

  • Yes!

  • If you want to handle it all in one sitting, you can reach out to sales team here.

  • Please note that our sales team works Monday-Friday, 7am-4pm mountain standard time.

Do I need to add a store to my account through the Skupos dashboard, before talking to sales?

  • No!

  • If you would like assistance adding the store, a member of our sales team would be happy to assist you!

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