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Is My POS System Compatible with Skupos Engage?
Is My POS System Compatible with Skupos Engage?

This article outlines the POS and POS equipment requirements to participate in Engage

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Written by Skupos Support
Updated over a month ago

⛔ Alert: If you don’t have a Verifone, Gilbarco, NCR, or Clover system we can’t support your store(s).

Click on your POS systems below

Verifone

  • Skupos Engage is only supported on Verifone Commander systems

  • A (multilane) PIN pad with the ability to enter in a phone number

Gilbarco Passport

  • Skupos Engage is supported on all Gilbarco Passport versions above 10.X

  • The Passport system must have the “Mobile Loyalty Suite” purchased in order to enable the Enhanced and Multiple loyalty interfaces required for Skupos Engage

  • Multiply loyalty interface is required if you are already running a loyalty program.

  • A (multilane) PIN pad with the ability to enter in a phone number

NCR Radiant

  • Skupos Engage is supported on:

    • Radiant POS version 6.19 or higher

    • Version 2018 or higher

    • Radiant Loyalty Manager v2.5 or higher

    • A (multilane) PIN pad with the ability to enter in a phone number

    • Radiant Loyalty Manager is a separate module that needs to be installed and configured by the site POS Support Vendor.

      • Typically, this is the entity that performs any support related to your NCR-Radiant Device

Clover - Please note that as of 1/1/25 PDI will no longer provide support for Clover. Click here for more info.

  • Skupos Engage is supported on:

    • Station 2018

    • Station

    • Mini (2nd generation)

    • Mini (1st generation)

    • Flex (2nd generation)

    • Flex (1st generation)

    • Mobile

      • The Skupos Engage "Loyalty" button will appear on all Clover models, but the functionality and the ability to offer Skupos Engage discounts is only supported on the above devices.

System

POS

Equipment

Verifone

  • Skupos Engage is only supported on Verifone Commander systems

  • A (multilane) PIN pad with the ability to enter in a phone number

Gilbarco

  • Skupos Engage is supported on all Gilbarco Passport versions above 10.X

  • The Passport system must have the “Mobile Loyalty Suite” purchased in order to enable the Enhanced and Multiple loyalty interfaces required for Skupos Engage

  • Multiply loyalty interface is required if you are already running a loyalty program.

  • A (multilane) PIN pad with the ability to enter in a phone number

Clover - Please note that as of 1/1/25 PDI will no longer provide support for Clover. Click here for more info.

  • Station 2018

  • Station

  • Mini (2nd generation)

  • Mini (1st generation)

  • Flex (2nd generation)

  • Flex (1st generation)

  • Mobile

NCR Radiant

  • Radiant POS version 6.19 or higher

  • Version 2018 or higher

  • Radiant Loyalty Manager v2.5 or higher

  • A (multilane) PIN pad with the ability to enter in a phone number

  • Radiant Loyalty Manager is a separate module that needs to be installed and configured by the site POS Support Vendor.

All other POS systems

  • Are not supported by Skupos at this time.


Frequently Asked Questions

What if I have another POS system?

  • At this time we are unable to support any other systems.

  • However, please submit a request to our customer care team, so we can hopefully begin to support your system in the future.

Why can’t I use another POS device?

  • Sadly, it will not speak to our system and therefore will not allow us to support discounts on your behalf.

Did this answer your question?