When running a Skupos Engage transaction with a NCR point of sale system, there is a specific order of operations a cashier needs to follow in order to ensure a successful transaction.


💡 Tip: Before you get started: Make sure that all eligible UPCs are in your Pricebook and each eligible UPC is set up with the product code *non fuel*


Step 1: Scan the eligible products. The discount will populate after the payment option is selected.


Alert: If the UPCs are entered manually, the discount will not be given.


Step 2: Customer Inputs Phone Number

  • Have the customer select “Alternate ID” (i.e. Loyalty ID) on the pin pad.

  • The customer will then need to enter a valid phone number.

  • Cashier will see “Mobile1” line item of $0.00

  • Cashier selects “Enter” to authorize payment options

Step 3: Verify the Discount and Finalize the Transaction

  • Once the customer has opted in (or out), the discount will appear on the screen

  • Finalize the transaction as normal


Error: Help! I’m still having issues. If you have followed these steps and are still having issues, please call or chat our Support Team.


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