Before you start setting up your discounts, make sure your tobacco representative has given you the okay to do so. Setting up discounts before you are live in a program and the details are confirmed with your tobacco representative can result in money lost.
Know Before You Start
Tip 1: To set up multi-pack and multi-can discounts, you will need to have purchased the Advanced Merchandising Module.
Tip 2: If you use back-office software to set discounts, contact your back office provider for assistance.
Step 1: Check if you have the required module by going to your Gilbarco home screen.
Step 2: Press “More” on the right-hand side, then “Tools,” and then “Manager Workstation.”
At this point, you may be required to sign on with an Operator ID. If you cannot find your Operator ID or forgot your password, you will need to contact your POS support vendor or Gilbarco.
Step 3: Once logged in press “Pricing,” and then “Item.”
Step 4: On the “Item” screen, press “Search” to bring up the entire pricebook or scan/enter a UPC to bring up a specific item.
Step 5: To bring up the edit screen, double-tap any item or press the “Change” button on the menu on the right-hand side.
Step 6: Once on the edit screen, the Advanced Merchandising Module is the bottom line that reads “This item sells for blank per unit or blank for blank.”
Try touching this line item, and if you are able to edit the blank fields, you have the Advanced Merchandising Module.
⛔ Error: If you cannot edit the blank fields, you will need to contact Gilbarco Support to purchase the module.
Setting Up Your Multi-Pack and Multi-Can Discounts
Step 1: Navigate to the Item screen by pressing “More” on the right-hand side of your Gilbarco home screen, then “Tools,” “Manager Workstation,” “Pricing,” and then “Item.”
Step 2: Once on the “Item” screen, scan or type in the eligible UPC.
By pressing Search, you will either see an existing product or if you don’t, you will need to add the UPC.
If the item does not exist in the price book, you will need to add it. If the product already exists, select it and move to Step 4.
Step 3: Starting from the “Item” screen, fill out the blank “Description,” “Department,” “Item Type,” and “Receipt Description” fields.
When these fields have been filled out, hit the “Add” button on the right-hand side.
Step 4: Once you’ve selected the correct item or added a new UPC, the screen should then update to show multiple tabs. This is where we will use the Advanced Merchandising Module (located in the “General” tab) to set up the multi-pack and multi-can discounts.
💡 Tip: As an example, we will walk you through what to do to set up a discount for an item that costs $5 and offer $0.50 off when you buy two. First, make sure that the “Price Required” box is not checked. Next, at the bottom of the screen, you will need to enter the following “This item sells for 5.00 per unit or 2 for 950” This way when a customer buys two packs, they will receive $0.50 cents off.
Step 5: Go to the “Options” tab and verify that the item has the "Discountable" box checked.
This box needs to be checked in order to offer a discount on the item. You may also need to add a return price.
❗ Alert: Please verify the return price is correct for your item. The image below is just an example so make sure you are entering the correct amount, which can vary by store. Once complete, press “Save” to finish setting up the discount.
💡 Tip: If you run into issues adding or saving the UPC, any required fields that are still missing will be highlighted in red. These fields might be in tabs other than “General,” so make sure to check other tabs if you are having trouble saving.
Step 6: Try a test transaction. Scan, enter or use a softkey to ring up the product you set up the discount for.
Step 7: The discount that you entered in the Advanced Merchandising Module should now appear on the till at the left. If you see the right price for the two items you can apply tender and complete the transaction!
❇️ Success: When ringing up a multi-pack transaction, remember to scan/enter one pack and hit the “+” sign on the right-hand side of the POS screen to bring the quantity to two. Failure to run transactions this way can result in incorrect reporting, leading to money lost.
⛔ Error: Help! I’m still having issues. If you have followed these steps and still need help setting up your discounts, please call or chat our Support Team and we will help get you set up.