Stop! Read First!
Make sure that your tobacco representative has given you the okay to participate in loyalty. Failure to do so can result in money lost!
If you have not participated in a loyalty fund program using Skupos before, please read the article linked below before enrolling. You will need to have purchased and installed Skupos Engage before you can run a loyalty program with Skupos.
If you have already participated in a loyalty program with Skupos or you just completed the steps to start, follow the easy steps below to opt into available loyalty programs.
Log in to your Skupos Dashboard. On the upper left-hand side, click Menu. From Menu, select Engage.
This is the same page where you purchased Skupos Engage. Now, you will see a different window.
Here you will select the loyalty programs you want to participate in.
From the list on the left hand side, select the current loyalty program you want to opt into. This will bring up a view on the right hand side of the available offers for this program and how many stores you currently have enrolled.
To add stores to the program select the green + Add Unsubmitted Stores button on the top right hand corner.
From the next window select the checkbox next to all the eligible stores you want to add.
Select your discount! If a loyalty program has the offer to choose what discount amount you want you will be prompted to choose. If you have questions about which offer to select contact your tobacco representative.
Pro Tip: If you have a lot of stores to sign up, select Apply Offer to All Stores to speed up your enrollment.
This step is very important and ensures that you will be reimbursed accurately! Please read the following article for best practices around selecting your enrollment start dates:
Best Practices for Selecting your Skupos Engage Program Enrollment Dates
Enter the start date given to you by your tobacco representative.
If you do not have a start date for the loyalty program, do not enter a date. Once you have entered a date we cannot change it. The date you enter must match the date of your contract with your tobacco representative.
After you have selected the stores and entered the start date, click confirm.
Select the checkbox's to accept the Terms and Conditions and click Finish.
If you are all set to run loyalty, your discounts will turn on the following morning at 5am EST.
Please check your Skupos Dashboard to make sure you are connected to Skupos Sync. Loyalty will not work if Sync is not properly running.
If you have any questions, or experienced any issues with your opt-in, contact our support team by starting a chat with the green button on the bottom right of the page!
Our Support team is here to help you and available M-F 7-5 MST.