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How to Update or Deactivate a User in PDI C-Store Essentials

This article outlines the steps to update or deactivate a user account within your PDI C-Store Essentials platform

Updated this week

Step-by-Step Process

  1. Log in to Your Account

    • Log in to your PDI C-Store Essentials account using your credentials.

2. Navigate to Manage My Store

  • Click on the person icon (human silhouette) in the top right corner of the screen

  • Select Manage My Store from the dropdown menu

3. Access the Users Screen

  • Click on the user icon in the top right corner to open the Users screen

4. Update or Deactivate the User

  • Locate the user you want to update or deactivate

  • Click on the pencil icon next to the user account to open the Update User screen

  • To deactivate:

    • Change the Acct Status to Inactive

    • Click Update at the bottom of the screen to save your changes


Frequently Asked Questions

Can I reactivate a deactivated user later?

  • Yes, you can follow the same steps and change the Acct Status back to Active.

Will the deactivated user lose access immediately?

  • Yes, once marked as Inactive, the user will no longer be able to log in.

Can I edit user information without deactivating them?

  • Absolutely. You can use the pencil icon to update details like username, email, or permissions without changing their status.


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