Troubleshooting

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9 articles in this collection
Written by Matt Charley, Nayelly Rivera, Dominic Bona and 1 other

Verifone

Reconnect Sync for Verifone

What to do when you are disconnected from Skupos Sync and how to reconnect to your Verifone Commander.

Written by Nayelly Rivera
Updated over a week ago

Gilbarco

How to Enable Transaction Level Detail (PJR)

Make sure that your Gilbarco machine sends Skupos the correct data

Written by Matt Charley
Updated this week

Reconnect Sync for Gilbarco

What to do when you are disconnected from Skupos Sync and how to reconnect to your Gilbarco Passport.

Written by Nayelly Rivera
Updated over a week ago

Engage

Loyalty Has Stopped Working Troubleshoot Guide

Getting "Skupos Offline" or experiencing issues with discounts applying? Start here.

Written by Hana Thompson
Updated over a week ago

Clover

Clover Troubleshooting

Having issues with Clover? Start here.

Written by Dominic Bona
Updated over a week ago

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TeamViewer Troubleshooting

Having issues with TeamViewer? Start here.

Written by Matt Charley
Updated over a week ago

How Do I Download TeamViewer (For Remote Access)?

Download the TeamViewer App so we can better support you.

Written by Matt Charley
Updated over a week ago

Keep Skupos Active

How to ensure that your connection stays active with Skupos

Written by Matt Charley
Updated this week

Sync Not Communicating with POS

Ensure that Skupos can receive data from your computer

Written by Matt Charley
Updated this week